Say It
Italiano

Terms of use

Last updated: 3 November 2026 · In case of discrepancy the Italian version prevails.

These terms govern the use of the Say It app, provided by Orkida Mancini Mesi, private individual, Italy (kida.mancinimesi@gmail.com). By using the app you accept them, together with the Community rules and the Privacy policy.

1. The service

Say It is a space where adults can share what they feel ("posts"), even anonymously, and receive gestures of closeness: reactions and predefined support messages. There are no free comments or chats. Posts may be translated automatically between Italian and English. The service is free and supported by advertising.

Say It is not an emergency or mental health service. If you are in danger, call your local emergency number (112 in the EU). In Italy you can talk to Telefono Amico 02 2327 2327 or Samaritans Onlus 06 77208977; elsewhere, find a helpline at findahelpline.com.

2. Who can use it

You must be at least 18 years old. Your profile is personal and anonymous: no email or phone number is needed. The recovery code is the only way to restore your profile on another phone: keep it safe and don't share it. If you lose it and your phone, we cannot recover the profile.

3. Your content

4. Moderation

Every post, edit and nickname is checked before publication, partly with automatic rules and an artificial intelligence system, partly by a person. A post may be published, published with help resources, put under review or rejected with an invitation to rephrase it. Posts reported by several people are hidden pending review. If we remove your content or restrict your profile we tell you the reason in the app. Details, and how to appeal a decision, are in the Community rules.

5. Prohibited behaviour

In addition to the Community rules, you must not: use the service for illegal purposes; circumvent moderation or technical limits; create profiles automatically or in bulk; collect other users' data; interfere with the app or the server; impersonate Say It or other people.

6. Advertising

The app shows Google AdMob ads, clearly labelled "Ad". Choices about personalised advertising are described in the Privacy policy. We are not responsible for advertised products or services.

7. Suspension and termination

You can delete your profile at any time from the app. We may restrict or close a profile that seriously or repeatedly breaches these terms, telling you the reason. We may change, suspend or discontinue the service, giving reasonable notice where possible.

8. Liability

The service is provided "as is", free of charge. We do our best to keep it working and safe, but we cannot guarantee it will always be available or error-free, nor check every user post in advance. To the extent permitted by law we are not liable for indirect damages arising from the use of the app or from other users' content. This does not affect the rights granted to consumers by law, nor liability for wilful misconduct or gross negligence.

9. Changes

We may update these terms. For important changes we will notify you in the app; if you continue to use Say It after the notice, the new terms apply. If you don't accept them you can delete your profile.

10. Governing law

Italian law applies. For disputes with consumers, the court of the consumer's place of residence has jurisdiction. Your right to use alternative dispute resolution remains unaffected.